Frequently Asked Questions

Simply select your service category, choose the specific ritual or ceremony, pick a date and time, enter your address, and confirm your booking. Our verified provider will arrive at your doorstep at the scheduled time.

Yes! Every provider on PUJIT goes through a rigorous verification process including KYC (Aadhaar, PAN), document verification, background checks, and admin approval. We only onboard experienced and trusted providers.

For urgent spiritual services, you can use our instant booking feature. We will find the nearest available provider who can reach you within 10-15 minutes for immediate service.

We accept UPI (Google Pay, PhonePe, Paytm), Credit Cards, Debit Cards, Net Banking, and PUJIT Wallet. All payments are secured with 256-bit encryption.

Yes, you can cancel your booking up to 2 hours before the scheduled time for a full refund. Cancellations within 2 hours may incur a small cancellation fee.

Yes, for most services, the provider brings all necessary puja samagri and materials. The items included are listed on each service page. You may need to arrange basic items like a clean space, chowki, etc.

We are currently available in 50+ cities including Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Jaipur, Kolkata, Pune, Lucknow, Ahmedabad, and more. We are expanding rapidly!

Visit our Provider Registration page, fill in your details, upload your KYC documents and certificates, and submit for approval. Our team will verify your profile within 24-48 hours.

Yes! PUJIT serves all major religions including Hindu, Muslim, Christian, Sikh, Buddhist, and Jain communities. We have verified Pandits, Maulanas, Priests, Granthis, and more.

Customer satisfaction is our top priority. If you're not satisfied, you can raise a dispute within 24 hours of service completion. Our team will investigate and provide appropriate resolution including refunds.

Yes! NRIs can book pujas and rituals in India for their families. Simply select the city, choose the service, and our provider will perform the ceremony at your family's location.

Yes, we offer PUJIT Plus membership which gives you priority booking, exclusive discounts, free delivery of puja kits, and more. Check our membership page for details.